Shipping Policy

All orders are delivered by 3rd party freight carriers, therefore: Closets To Go does not guarantee, at any time a certain delivery date or time frame for delivery for any product or order. Any date and/or time frame listed in a contract or on our website are estimates only. For orders with deadlines please order well in advance.

Closets To Go is not responsible for lost, misplaced, delayed or damaged product orders due to 3rd party shipping errors, acts of nature or labor strikes....

Warranty Policy

The closet organizer system you have purchased, in normal use, is warranted to be free of defects in material and workmanship for the purchaser's lifetime. It is guaranteed only to the original purchaser and is not transferable to subsequent owners or property inhabitants. The warranty is not in effect if the organizer system is moved to another location....

Sales are Final

As all products manufactured by Closets To Go are custom made, we are not able to accept cancellations, returns nor give refunds on any CUSTOM...

Cancellation Policy

NO Cancellations / No Returns / No Refunds Policy on CUSTOM Closet Orders

As all closet organizer systems manufactured by Closets To Go are custom made, we are not able to accept cancellations, returns nor give refunds after the order has been placed. ...